Proudly 100% Canadian

Serving over 450 Hospitals across Canada

As Canada’s nation-wide cord blood and cord tissue bank, Healthcord serves families at more than 450 hospitals from coast-to-coast.

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Enrolment

Enroll Online:  24 hours a day, 7 days a week using the secure SSL encrypted online order form. All orders are shipped immediately.
Enroll Now
Enroll by Phone:  Monday-Friday, 8AM-5PM PST, 11AM TO 8PM EST, reach us at 1-877-714-6361
Enroll by FAX: Print and submit enrolment form by FAX at 1-888-655-8877
Enroll by Email: Download, complete and submit enrolment form by email at enroll@healthcord.com
Your cord blood kit will arrive within 2 days of enrolment. Please remember to bring the kit with you to the hospital at the time of delivery. If your delivery date is within the next 72 hours, our laboratory will contact you immediately after you register to arrange an emergency kit.

Client Services

Questions? Call 1-877-714-6361 or email support@healthcord.com.

Urgent Contact

Our client services hotline is available 24 hours a day. To report a cord blood shipment on weekends, holidays, or after hours, or for urgent physician and hospital inquiries, call 1-877-714-6361 24/7 or email urgent@healthcord.com.

Corporate Offices

Vancouver (Corporate Headquarters and Laboratory)
100 – 2806 Kingsway, Vancouver BC V5R 5T5
604-714-6361
Calgary
909 17th Ave SW, 4th Floor, Calgary AB T2T 0A4
587-333-7790
Toronto
1801 – 1 Yonge Street, Toronto ON M5E 1W7
416-660-9900

Careers

Highly qualified candidates may submit their c.v. at careers@healthcord.com

Media / Marketing

media@healthcord.com

How Cord Blood Banking Works

Step 1: Register for cord blood banking

You can do this online or by calling the Healthcord cord blood and cord tissue banking centre at 1-877-714-6361.

Step 2: Receive your cord blood and cord tissue collection kit

Within 2 days after your enroll, we will ship out the collection kit.

Step 3: Bring your kit to the hospital

On the big day, bring your kit to the hospital and give it to your delivery team.

Step 4: Cord blood and cord tissue collection

Your doctor will collect cord blood and cord tissue samples after the baby is born.

Step 5: At the lab

Our trained couriers will pick up the kit from your bedside and deliver it to the lab at Healthcord.

Step 6: Using stem cells

Once your baby’s stem cells are safely stored, you will receive a certificate of banking indicating the number of stem cells, yield, and potency along with retrieval information.